Return Policy and Return Form

WARRANTY AND HANDICAP GUARANTEE

1. statutory warranty period is two years and begins when the goods are handed over. During that time we will remedy all defects subject to the statutory warranty at no cost to you. Please report such defects immediately to the delivery personnel or to ALL SQUARE. Obvious defects must be reported within 14 days from receipt of the goods. Initially, you may only claim rectification. If this fails, you may choose between rescinding the contract or a reduction of the purchase price and damage compensation, as far as the law permits.

2. Should your game not improve by ten per cent or more, you can return it within six months of the date of sale for a full refund, independent of the applicable legal rescission rights. A written explanation from the customer is sufficient proof that the expected improvement of ten per cent has not been achieved. The handicap guarantee applies once only per customer, and once only per booklet.

In this case please return the booklet to:

Helmut Festerling Verpackungstechnik GmbH
Breitenweg 35
82441 Ohlstadt
Germany

Download Sample Return Form